Kansas City Power and Light or KCP&L is owned by Great Plains Energy Incorporated. It is an electric utility company offering services to Kansas City. At present, the company has more than 800,000 in eastern Kansas countries and northwest Missouri. Electricity is a crucial part of everyone’s life. This is the reason the company endeavors to cater to the growing demands of the customers.
KCP&L generates electricity and supplies it to the customers. Apart from coal, it also uses renewable sources of energy like wind and solar power to generate electricity. The power station of the company can generate of 6400 megawatts electricity every day. KCP&L aims to augment the use of renewable energy.
KCP&L has an online portal. This has been developed for the customer. If you are a customer of KCP&L, you will be able to pay your bills through this online portal. All you have to do is log into the site.
How to Log into KCP&L to Pay Your Bill?
If you have to pay your electricity bill through the online profile, you will have to follow the steps given below. However, before you need to take into account whether you have the things that you need to log into the site. these are,
- A working desktop or laptop
- Functioning internet connection
- KCP&L username and password
If you have all the things mentioned above, follow the login process given below.
- Go to the official website of KCP&L or simply click on https://www.kcpl.com/.
- This will open the homepage of the site where you see the login option on the right side. Click on this.
- A page will open up where you will have to put in your username and the password in the specific boxes.
- After you enter the login details, click on ‘Login’.
- When you are done, you are going to be redirected to your account.
Now, you can manage your bill payments through the account.
In case you are having trouble logging, make sure you have entered the right details.
How to Reset KCP&L Password?
Often people forget the password to their account. In case you are one of them, you should know that it is pretty common and you shouldn’t be worried. There is a simple procedure to reset the password to your account. The steps to do this have been given below.
- Go to the official site and click on the ‘Login’ button following the steps given above.
- Click on ‘Forgot Username/Password’.
- This will open a page where you have to choose if you have forgotten your username, password, or both.
- Enter the details such as email address, KCP&L account, etc.
- When you are done, click on submit.
- You will receive an email. In case you have forgotten your username, the email will contain the username. If you have forgotten the password, you will get a link for a password reset. When you have forgotten both, you are going to receive two different emails.
How to Pay Your KCP&L Bill?
In case you are new to the online portal and want to pay your bill, you can follow the process given below.
- Go to the official website
- You will see the option ‘I want to’. Click on this to find the drop-down options. Choose ‘Pay My Bill.’
- Click on ‘Go’.
- You are going to be redirected to a page where you will find the bill payment options.
- On this page, enter your username and password.
- Select a payment option and make the payment.
How is KCP&L Customer Support?
The customer support team of the company is always there to help you out with all types of problems. Whether you are having trouble signing up into the site or while paying your utility bill, their customer support team provides you with immediate solutions. The team consists of experienced and skilled experts.
You can check out their FAQ page to find answers to some of the most common questions. However, if your query is not listed here, you can call them on the number mentioned on the ‘Contact Us’ page. The numbers are specific to the problems you are facing. You can also fill the online form and they will get back to at the earliest.
KCP&L’s online portal has made it easier for the customers to manage their bill payment. It helps to make their payments on time. Thus, they do not have to pay any fine. This, in turn, helps them to save a great deal of money.